ISO 20000 is a globally recognized standard for IT Service Management (ITSM). It provides a framework for organizations to manage and improve their IT services in a systematic and structured manner.
ISO 20000 Certification in Srilanka demonstrates that an organization has implemented the standard's requirements and is committed to providing high-quality IT services to its customers. It also ensures that the organization has established and implemented effective processes for managing its IT services.
Benefits of ISO 20000 Certification in Srilanka are multifold. Firstly, it helps to improve service quality by providing a framework for delivering high-quality IT services that meet customer requirements. Secondly, it increases customer satisfaction by demonstrating the organization's commitment to providing reliable and consistent IT services. Thirdly, it gives the organization a competitive advantage as it can be used as a marketing tool to differentiate it from its competitors. ISO 20000 certification also promotes the use of best practices and processes for IT service management, leading to increased operational efficiency and productivity.
The cost of ISO 20000 certification in Srilanka can vary depending on several factors, such as the size and complexity of the organization, the scope of the certification, and the certification body chosen for the audit .Take the first step towards implementing ISO 20000 standard and contact TopCertifier to streamline your IT service management processes and achieve ISO 20000 certification in Srilanka, giving you a competitive advantage in the marketplace.